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  1. Log in to your Google Workspace with an Admin Account.
  2. Go to the Billing section, then to License settings.
  3. Find the setting for auto assign licences and turn it off.  You turn back on if need be.
  4. Find and turn on  Cloud Identity feature.   Under Billing click on subscriptions.
  5. Add or activate the Cloud Identity.
  6. Go the Directory section, then click on users and add the new admin user.
  7. Enter in the basic user information.  Make sure the uncheck the box that says create a default mailbox for this user. 
  8. Once the user is created, you have to go and assign the admin roles to the user.
  9. It is recommended to enable and enforce 2fa.
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